We want every customer to have a positive shopping experience. If an eligible product does not meet your expectations, you may request a return in accordance with this policy.
Return Eligibility Period
Eligible products may generally be returned within 30 days of delivery.
Return requests submitted after the applicable return period may not be accepted.
Condition of Returned Items
Returned products should:
- Be unused and in original condition.
- Remain in their original packaging where applicable.
- Include all accessories, components, and included materials.
- Not have been damaged through improper use, installation, or handling.
Products that do not meet these requirements may be refused.
Items That Cannot Be Returned
Certain products may not qualify for a return, including:
- Customized or personalized items.
- Digital products and downloadable content.
- Gift cards.
- Clearance or final-sale products.
- Items that have been used, installed, modified, or damaged.
Refunds
Once the returned product has been received, it will be inspected.
If the return is approved, the applicable refund will be issued to the original payment method.
Please allow additional processing time for your payment provider or financial institution to complete the refund.
Damaged or Incorrect Items
If an item arrives damaged, defective, incomplete, or different from the item ordered, please keep the product, packaging, and any included materials while the issue is being reviewed.
Return Shipping Costs
Unless the return is related to a verified product defect or an incorrect shipment, return shipping costs are generally the responsibility of the customer.